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August 7th, 2015 01:00

XPS 8500 - Anyone successful with Windows 10 ?

As per subject has anyone successfully install Windows 10 on a Dell XPS 8500 ?

I've read posts about drivers not being available, other say they work fine..
I've read the BIOS won't support it... other say its fine.

Has anyone actually done it ? and how ?

Thanks :D

3 Posts

August 7th, 2015 08:00

The Windows 10 download worked well on my 3 year old XPS13--except it killed the track pad driver.  The Dell website doesn't seem to have a recent driver upgrade, and of course "Kevin & Chip" in New Delhi were as useless as usual.  

33 Posts

August 9th, 2015 09:00

Thanks

I'm interested in how it worked for other on the XPS 8500 as I've read mixed results.

190 Posts

August 9th, 2015 18:00

Works fine, but it has an AC6100 Netgear USB wireless adapter. I've seen reports of the stock 1703 half-card wireless device NOT working though.

7 Technologist

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16K Posts

August 10th, 2015 00:00

Got it on an XPS 8300 which has similar hardware, no issues so far.

33 Posts

August 10th, 2015 03:00

Thanks for the replies.
I'm not too bothered about the mini card 1703 - I don't use the bluetooth or the Wifi.

As long as the LAN interface works, that should be fine.

Can the miniCard be replaced for an Intel model ? would that work better ?

Thanks

5 Posts

August 10th, 2015 03:00

My XPS 8500 from early 2012 works fine on windows 10 with A12 bios

Everything was fine after the upgrade except windows automatically installed the latest realtek drivers which break maxxaudio, I downloaded the realtek drivers from dell for 8.1 and it works fine on 10.

I feel kind of stupid though, forgot to change to UEFI before upgrading, have to reinstall windows 10 again now :(

33 Posts

August 10th, 2015 07:00

I feel kind of stupid though, forgot to change to UEFI before upgrading

Hi
Can you explain this to me.. is it something I need to do / be aware of before I upgrade ?

Thanks

5 Posts

August 11th, 2015 07:00

It's a setting in the BIOS, you shouldn't really worry but UEFI has better security and boot/resume times.

My XPS 8500 is from early 2012 and came with windows 7, If you have a newer os that came with your pc then it should already be configured for UEFI.

7 Technologist

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16K Posts

August 11th, 2015 13:00

Upgrade to Windows 10 from Windows then create Installation Media for Clean Reinstallation.

You can then enable UEFI and SecureBoot and Clean Reinstall Windows 10. See here for details:

http://dellwindowsreinstallationguide.com/a-clean-install-of-windows-10/

Note if you have already upgraded, start on step 4.

5 Posts

August 12th, 2015 01:00

Thanks, will windows automatically activate after installing? Tried viewing my windows 10 product key but it returns the generic one.

7 Technologist

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16K Posts

August 12th, 2015 04:00

From the initial free upgrade; Windows 10 installs are essentially device based (your hardware profile is already stored on a Microsoft Product Activation server) and automatically activated.

It will automatically activate if you select skip key twice, see the guide where I demonstrate this...

Keyfinder programs will find a generic product key which is of no real use to you.

August 16th, 2015 12:00

My xps 8500 is now working with windows 10 just fine.  Make sure you have all updates installed, even optional ones.  Also make sure there is not a secondary boot drive enabled.  If you have such, disconnect it.

Note I had previously converted to a SSD and I could not upgrade to win 10 on it.  I had to go back to my HD, update it to win 8.1 and then update to windows 10.

HTH

Bob

August 18th, 2015 17:00

Do we need to take any actions before and after the upgrade to Windows 10 to handle the Intel Rapid Storage Technology, running on the mSATA?

4 Posts

August 27th, 2015 09:00

I have the same XPS 8500 and same Bios update. Have installed windows 10 twice because after a few days of working perfectly it all of a sudden will not boot. States cannot find boot files. Will not repair and states the drive is locked, unlock drive before reinstalling. At command prompt looking at drive it shows SSD has 0 bytes and windows install directory is now showing  up as D:. I tried chkdsk /f show no errors. Tried rebuilding boot record, no success. It states drive is locked. ONLY thing that works is a complete reinstall. I have done this twice. SSD is a Samsung PM830 Dell installed at factory Tested drive, runs great and works perfectly in windows 7.  Anyone have a fix or suggestions?

14 Posts

September 14th, 2015 12:00

While I was chatting with Dell tech support, I was confirmed that the XPS 8500 is not supported by Dell if running Windows 10. I was also confirmed that there is no plan at Dell for supporting Windows 10 in the future on the XPS 8500 or even for just testing it.

Having just completed a painful upgrade from Windows 7 to Windows 10 on my XPS 8500, I was also told that my 4 years prepaid support plan will end if I was not downgrading to Windows 7.

Which I did...

Very upsetting!

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