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November 27th, 2012 11:00

XPS L401x, Windows 8, Secure Boot

I have upgraded to my PC from windows 7 to windows 8 pro without any problem. And it support all the feature except the SECURE BOOT this is due to firmware update & unfortunately dell is not providing any firmware update for windows 8 for XPS L401x. And when i asked dell to please provide firmware update,then they only say that this system does not support windows 8, So my question to dell if this system does not support then how i am able to upgrade this (xps l401x) system from windows 7 home premium to windows 8 pro without having any problem.But when i appeal for firmware update/driver for windows 8 to DELL (the customer care). they says that We will update the drivers and BIOS after our product team has confirmed that this system is compatible with XPS14 after series for test. I shall also share your post with them about your conversation with Microsoft. & on the next day got replay that "Just received an update that there would not be any drivers or BIOS for this system as its not compatible". Actually Dell did not do any test regarding this system. And they are not willing to provide the firmware update for their old product like XPS L401x. Because of there business policy. Non dell branded of old device (older than xps l401x series & with lower configuration compared to this) device get their firmware update to install new version of operating system like windows 8 but the DELL will not.

6 Operator

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2K Posts

November 28th, 2012 05:00

Hi md_alomgir,

Dell has not tested XPS L401x laptop in Windows 8 environment. I request you to use the below link, enter the system model and then check if the latest version of BIOS is available:

http://dell.to/S06IBA

The Legacy or Windows 7 drivers should be compatible with Windows 8 Operating system. Also you can do a complete windows update.  

If you have any further questions please reply to the same post

19 Posts

November 28th, 2012 06:00

hello DELL-Kiran K !!!

As i have post earlier that i have upgraded windows 7 home premium to windows 8 pro without having any difficulty/or problem in my system and it runs all the application software compatibility windows 7 but except the SECURE BOOT option which is most popular feature in windows 8. So why dell is not providing the Firmware update for XPS L401x.

please provide the required firmware update of this XPS L401x laptop series.

6 Operator

 • 

2K Posts

November 29th, 2012 03:00

Hi md_alomgir,

The Dell XPS L401x doesn’t have secure boot option, so when the Windows 8 update was done unfortunately this did not appear. I suggest you to use the link provided by me in the above post and check for any firmware update.

19 Posts

November 29th, 2012 08:00

there is no latest firmware update available for XPS L401x.

6 Operator

 • 

2K Posts

November 30th, 2012 03:00

Hi md_alomgir,

I suggest you to use the firmware that is available on the support site as of now. If the Updated firmware gets available you can download it.

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