Installation issues

Try a different browser, Chrome/Edge

@DELL-Scott H​ i tried chrome, edge and firefox :/ it is the same in every browser

Hmmm,

I have not seen this so something else must be going on .  

Any 3'rd party security tools installed on the server?  AV/Bowser protection?

Are all the "Dell..." Service running?

Are you trying from the browser on the WMS VM, or remotely?

Try it from another device

@DELL-Scott H​

so I tried a different system, etc., and it doesn’t work. I think there may be a problem with the license key.

Today I tried to install the newest version again (5.5), and at least now I get an error message: “Enter a valid WMS Standard Key.” But I copied the license directly from the email.

Is there a way to check the license or generate a new identifier to obtain a new license?

@svenkun​ Sent you a Direct message

Hi.  Im having the same issue and have tried the solutions above.  Anything to share ?

@fsankey​ Can you describe what problem you are facing?

Scott

New install of Windows 2019 and WMS 2605.0.0.1463.  WMS is the only application currently installed.  Registered the server.  Received the license key.  When clicking import nothing happens and the next button is not activated. Attempted with different computers and multiple browsers.  Any help would be appreciated.  Thanks.

@Cschneider774​ 

Resolved the issue by installing Chrome directly on the server.  Import button worked from there.