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October 28th, 2022 11:00

WMS 3.8 New Install Fails to Install Console

Attempting to install a fresh new copy of WMS 3.8 on a brand new Windows Server 2019 server

After going through the install wizard it looks like the Database install completes but the install of the Console fails.

Small snippet of the log file these entries repeat over and over several times before the installer stops running

2022-10-25 T13:11:27::CustomFunctions::7398::In function: InstallSoftwareVaultService
2022-10-25 T13:11:27::CustomFunctions::7424::Run install SoftwareVault "D:\Program Files\DELL\WMS\OpenJDK-11.0.15\bin\java.exe" -jar LockBoxServer-1.3.0.jar"
2022-10-25 T13:11:42::CustomFunctions::8027::-classpath "D:\Program Files\DELL\WMS\Install"\lib\* -Dapp.name="InstallerScript" -Dapp.repo="D:\Program Files\DELL\WMS\Install"\lib -Dbasedir="D:\Program Files\DELL\WMS\Install" main.java.com.wyse.stratus.migration.main.LockboxServerPoller
2022-10-25 T13:11:44::CustomFunctions::8030:: Lockbox Poller Retrun Code: 0 - 5
2022-10-25 T13:11:44::CustomFunctions::8037::Software Vault is not initialized yet..
2022-10-25 T13:11:44::CustomFunctions::8044::D:\Program Files\DELL\WMS\SoftwareVault
2022-10-25 T13:11:44::CustomFunctions::5298::In Function CAdeleteFolders
2022-10-25 T13:11:44::CustomFunctions::5300::File to Delete: "D:\Program Files\DELL\WMS\SoftwareVault\file-repo.log"
2022-10-25 T13:11:44::CustomFunctions::5311::Delete File Command : /C DEL /Q /F "D:\Program Files\DELL\WMS\SoftwareVault\file-repo.log" ...
2022-10-25 T13:11:44::CustomFunctions::5319::File deletion completed with return code: 0
2022-10-25 T13:11:54::CustomFunctions::7983::Waiting for SoftwareVault to initialize
2022-10-25 T13:11:54::CustomFunctions::8027::-classpath "D:\Program Files\DELL\WMS\Install"\lib\* -Dapp.name="InstallerScript" -Dapp.repo="D:\Program Files\DELL\WMS\Install"\lib -Dbasedir="D:\Program Files\DELL\WMS\Install" main.java.com.wyse.stratus.migration.main.LockboxServerPoller
2022-10-25 T13:11:55::CustomFunctions::8030:: Lockbox Poller Retrun Code: 0 - 5
2022-10-25 T13:11:55::CustomFunctions::8037::Software Vault is not initialized yet..
2022-10-25 T13:11:55::CustomFunctions::8044::D:\Program Files\DELL\WMS\SoftwareVault

346 Posts

May 4th, 2023 00:00

Try to use a different password for your database(s).

 

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