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JY

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July 29th, 2015 03:00

PocketCloud and AT&T data plan

​PocketCloud and AT&T data plan​

​I have an interesting problem, while using iPad and PocketCloud free version:​

​1. I enable the VPN and confirmed connection/username/password​
​2. When I am on home WiFi or coffee shop WiFi, or company WiFi I can RDP to my PC (at work).​
​3. When I disable the WiFi and go on data plan I always get "Server could not be found".​

​Is this caused by AT&T (not port forwarding?) Have anyone else experienced this issue? Or have a solution (already posted, and I didn't find them?)​

​Advanced Thanks for helping.​

1.3K Posts

July 29th, 2015 03:00

Jimmy, are you using auto-discovery or a manual connection? 

If you are using a manual connection, are you entering a domain?


Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com

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