we are using a couple of Wyse 3040 terminals with 8.4_110 version on board. Our employees are connected to our M$ Server 2012 and, here is a weird thing, again. Every day, at the exact same time which is 15:52 PM terminal is stopping work and I have to restart it. I have 6 devices in motion in my firm, but this thing happens only on two of them, the second one had this thing first time 2 days ago. I am trying to deal with it on my own, but I am running out of ideas. I was watching system logs while this time and I got this:
RDP: Tsgw: data type 000c is not supported!
and then remote desktop stopped working. Any idea what does it mean?
You may want to upgrade to 8.4_112. I don't know if you are using wired or wireless connections, but some connection issue where resolved with this issue
Yes, we did update to version 8.112 but it didn't help.We were using a wireless connection but after this jumped for a wired connection but it didn't help also.
I am not an administrator and I don't know if it is a problem on our network or even I don't understand what this TSG (terminal server gate) means ;/.
RMontalvo
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Posted February 2nd, 2018 10:00
You may want to upgrade to 8.4_112. I don't know if you are using wired or wireless connections, but some connection issue where resolved with this issue