Errors in event viewer

Question

Hi, I have stared to get errors in my event viewer. They are as follows: 1. Idle power management features on processor 11 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware. 2. The driver \Driver\WudfRd failed to load for the device PCI\VEN_8086&DEV_1903&SUBSYS_09C51028&REV_03\3&11583659&1&20. 3. The computer has rebooted from a bugcheck. The bugcheck was: 0x000000be (0xfffff8060f3bcc90, 0x010000000433f121, 0xfffffa0b5d73f190, 0x000000000000000b). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 6cc8fa61-ed60-4d77-81c2-dc9e3b598c4c. I should also be noted that the 1st error listed also has errors for 'processor  0-11 in group 0' so that's a total of 12 errors for that. The system just locked on me and rebooted whilst I was online for no reason, there was a slight buzzing from the tower prior to this happening

fireberd · Answer

Always post the PC model number on any initial problem post.   Makes a difference for someone to try and help you.

Davejo · Answer

I was logged into my account and the model number and service tag numbers were readily available. I was under the impression that technical support would pick up on that.

Looks like I'll have to start again

fireberd · Answer

This is not a direct line to Dell support.  We are mostly users helping users on this forum.

speedstep · Answer

The ATTEMPTED_WRITE_TO_READONLY_MEMORY bug check has a value of 0x000000BE. This is issued if a driver attempts to write to a read-only memory segment. PCI VEN_8086 DEV_1903  is INTEL Management Engine Serial Over LAN

Davejo · Answer

Thanks for the replies. I need to get in contact with technical support

RoHe · Answer

@Davejo  Have you read this and this ? Are all your PC's drivers up-to-date?

Mary G · Answer

What model computer? My new computer has the same 'firmware needed' error since I got the computer 3 months ago.  I could not find an answer except to ignore it.

Davejo · Answer

Hi Mary Mine is the Dell XPS 8940. Got it in January this year.

Davejo · Answer

All   My drivers are up to date as I ran the Dell Update program. My firmware was updated in the last update. There is nothing outwardly wrong with the PC but those errors should not be there.

Sparky1964 · Answer

If you have updated the BIOS, take out the CMOS battery to reset the motherboard.  I did this and it cleared things up.

XPS Desktops

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