Reliability History

IPhelper is a non-essential Windows process. It's only needed if you're logging into a remote (eg, work) network, or using IPv6.

First off, scan thoroughly for malware. Malwarebytes (free) is a good tool for this. Assuming no malware reported, try running these commands:

1. At desktop, open a CMD prompt window, Run as administrator
   
   
2. At the prompt, type in: chkdks c: /r and click Enter. Accept option to run chkdsk at next boot and reboot PC. It will run before Windows loads so be patient. Note any error messages.
   
   
3. When you're back at desktop, open CMD prompt window again, as in #1
   
   
4. At the prompt, type in: DISM.exe /Online /Cleanup-image /Restorehealth and press Enter. Be sure to include a space in front of each / and note any error messages when that's done.
   
   
5. Assuming no "unfixed" errors in #4, at the CMD prompt, type in: sfc /scannow and press Enter. Be sure to include a space in front of the / and note any errors when that's done.

Assuming no "unfixed" errors in #2, #4 or #5, reboot PC and monitor for the error message.

@tinytown 2022 

Access Violation C0000005 - Read or Write

This is an access denied message via memory.

Legit app or malware is trying to access protected memory area and is being denied by windows security.

Exceptions are classified as faults, traps, or aborts depending on the way they are reported and whether the instruction that caused the exception can be restarted with no loss of program or task continuity.
Faults A fault is an exception that can generally be corrected and that, once corrected, allows the program to be restarted with no loss of continuity. When a fault is reported, the processor restores the machine state to the state prior to the beginning of execution of the faulting instruction. The return address (saved contents of the CS and EIP registers) for the fault handler points to the faulting instruction, rather than the instruction following the faulting instruction.

Traps A trap is an exception that is reported immediately following the execution of the trapping instruction. Traps allow execution of a program or task to be continued without loss of program continuity. The return address for the trap handler points to the instruction to be executed after the trapping instruction.
Aborts An abort is an exception that does not always report the precise location of the instruction causing the exception and does not allow restart of the program or task that caused the exception. Aborts are used to report severe errors, such as hardware errors and inconsistent or illegal values in system tables.

If you've been in the game since Win95, you may have seen a GP_FAULT once or twice.
Same thing, only now in NT/XP we get DrWatson complaing about an ACCESS_VIOLATION.
This begs the question, what did it try to access that was a violation of normal runtime?
The operating system knows that programmers make mistakes, and make a special DMZ/No mans
land at address 00000000 through address 0000FFFF, so that programs who try to reference NULL

(a C programming way of saying Zero or Empty) will fail, rather than corrupt themselves
and die horribly after corrupting your data.

Exception number: c0000005 (access violation)
*----> Task List <----*
0 Idle.exe
8 System.exe
132 smss.exe
160 csrss.exe
156 winlogon.exe
208 services.exe
220 lsass.exe
376 svchost.exe
404 spoolsv.exe
448 svchost.exe
492 regsvc.exe
508 MSTask.exe
572 WinMgmt.exe
712 Explorer.exe
800 NewsUpd.exe
280 WINCMD32.exe
696 Stats50.exe

IP Helper has stopped working

Problem signature:
  Problem Event Name: APPCRASH
  Application Name: svchost.exe_iphlpsvc
  Application Version: 6.0.6001.18000
  Application Timestamp: 47918b89
  Fault Module Name: msvcrt.dll
  Fault Module Version: 7.0.6002.18005
  Fault Module Timestamp: 49e0379e
  Exception Code: c0000005
  Exception Offset: 0000bb51
  OS Version: 6.0.6002.2.2.0.768.3
  Locale ID: 1033
  Additional Information 1: 0ebd
  Additional Information 2: 56a897865d31859f588f552035f12f63
  Additional Information 3: 5b5c
  Additional Information 4: cc909d9bebfd9b11a0bc5c5908cf8e91

The error went away for 3 days and reappeared today. Is there anything I can uninstall to eliminate this error? 

Not IP-Helper, it's  ipf_helper.exe

Intel Innovation Platform Framework Utility Application

Try uninstalling or updating any Intel software showing in Programs-and-Features or even baby Apps (The Microsoft Store Library is a good place for those).

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@tinytown 2022 wrote:

The error went away for 3 days and reappeared today. Is there anything I can uninstall to eliminate this error? 

---

Did it go away on its own or after you ran the DISM and sfc commands I posted?

Reboot PC and tap F12 when you see the Dell splash screen. Select option to run diagnostics from the F12 menu.  Run the drive and RAM tests. Be patient, this is going to take a while. When they're done, look on the results tab for any errors...

@tinytown 2022 

Intel-Innovation-Platform-Framework-Driver

ensures that the system software remains current and compatible with other system modules (firmware, BIOS, drivers, and software)

This is DELL specific Chipset Driver

A C0000005 error is memory error. Specifically, a C0000005 error is an access violation error caused by a buffer overrun. Malware or corruption causes this security related ACCESS Denied error.

Use the System File Checker tool to repair missing or corrupted system files

Alienware Aurora R13
Inspiron 3910
Precision 3660 Tower
Precision 3660 XE Tower
Vostro 3910
XPS 8950

@Tesla1856 

This is dell specific chipset security driver finding security signature errors.

CHIPSET DCH Checker

[Fri Aug 26 03:15:48 2022] Update Package Execution Started
[Fri Aug 26 03:15:48 2022] Original command line: "C:\Users\username\Downloads\Intel-Innovation-Platform-Framework-Driver_6HWNR_WIN64_1.0.10300.22308_A00_02.EXE"
[Fri Aug 26 03:15:48 2022] DUP Framework EXE Version: 4.8.9.106
[Fri Aug 26 03:15:48 2022] DUP Release: 6HWNRA00
[Fri Aug 26 03:15:48 2022] Initializing framework...
[Fri Aug 26 03:15:49 2022] Data in smbios table is (hex)value = 3 , Chasis type (hex)value = 3 , System type is : Client
[Fri Aug 26 03:15:49 2022] logo.png
[Fri Aug 26 03:15:55 2022] User Command: attended
[Fri Aug 26 03:15:55 2022] DCH Package: Unattended mode support is enabled as supported behavior.
[Fri Aug 26 03:15:55 2022] DCH Package: Extract drivers mode support is enabled as supported behavior.
[Fri Aug 26 03:15:55 2022] DUP Capabilities Value: 6291455 (0x5FFFFF)
[Fri Aug 26 03:15:55 2022] DUP Vendor Software Version: 1.0.10300.22308
[Fri Aug 26 03:15:55 2022] Local System/Model Compatible with this Package? Yes
[Fri Aug 26 03:15:55 2022] Local System OS Version: 10.0.0.0
[Fri Aug 26 03:15:55 2022] OS Compatible with this Package? Yes
[Fri Aug 26 03:15:55 2022] Local System OS Language: EN
[Fri Aug 26 03:15:55 2022] Language Compatible with this Package? Yes
[Fri Aug 26 03:15:55 2022] Identified Behavior : attended
[Fri Aug 26 03:15:55 2022] Extraction-miniunz path: c:\PROGRA~3\dell\drivers\AA1F00~1\miniunz.exe
[Fri Aug 26 03:15:55 2022] Extraction-arguments: -x C:\Users\usernam~1\DOWNLO~1\INTEL-~1.EXE -o -d c:\PROGRA~3\dell\drivers\AA1F00~1
[Fri Aug 26 03:15:56 2022] Extraction-GetExitCode: 0
[Fri Aug 26 03:15:56 2022] Temporary payload log file name: C:\ProgramData\dell\drivers\aa1f004b-1e11-4790-af4c-3b65395d0855\DUPLogDir\DUPCCA5.tmp
[Fri Aug 26 03:15:56 2022] (MUPXMLParser::BuildCommandLine): *** More than 2 Executable or no exectable name found
[Fri Aug 26 03:15:56 2022] payloadExe:
[Fri Aug 26 03:15:56 2022] payloadArgs:
[Fri Aug 26 03:15:56 2022] payloadDir: C:\ProgramData\dell\drivers\aa1f004b-1e11-4790-af4c-3b65395d0855
[Fri Aug 26 03:15:56 2022] MUP Spec version is greater than 3.
[Fri Aug 26 03:15:56 2022] DCH Package is identified
[Fri Aug 26 03:15:56 2022] Installer type is mupinstaller
[Fri Aug 26 03:15:56 2022] OS Build number and Major version are successfully fetched
[Fri Aug 26 03:15:56 2022] OS Major Version : 10
[Fri Aug 26 03:15:56 2022] OS Build Number : 22000
[Fri Aug 26 03:15:56 2022] dchSupport attribute is true.
[Fri Aug 26 03:15:56 2022] Base Build Number : 17763
[Fri Aug 26 03:15:56 2022] DCH installation is selected. Calling Dell Installer...
[Fri Aug 26 03:15:56 2022] Installer Command Line : DellInstaller_x64.exe
[Fri Aug 26 03:15:56 2022] InstallerPath : C:\ProgramData\dell\drivers\aa1f004b-1e11-4790-af4c-3b65395d0855
[Fri Aug 26 03:15:56 2022] Identified Behavior : attended
[Fri Aug 26 03:15:56 2022] payloadLogPath : C:\ProgramData\dell\drivers\aa1f004b-1e11-4790-af4c-3b65395d0855\DUPLogDir
[Fri Aug 26 03:15:56 2022] Working Directory & Exe Name: C:\ProgramData\dell\drivers\aa1f004b-1e11-4790-af4c-3b65395d0855 DellInstaller_x64.exe
[Fri Aug 26 03:15:56 2022] exePath: C:\ProgramData\dell\drivers\aa1f004b-1e11-4790-af4c-3b65395d0855\DellInstaller_x64.exe
[Fri Aug 26 03:15:56 2022] args: DellInstaller_x64.exe /s /log=C:\ProgramData\dell\drivers\aa1f004b-1e11-4790-af4c-3b65395d0855\DUPLogDir 17763
[Fri Aug 26 03:15:56 2022] C:\ProgramData\dell\drivers\aa1f004b-1e11-4790-af4c-3b65395d0855\DellInstaller_x64.exe
[Fri Aug 26 03:16:14 2022] DellInstaller-GetExitCode: 0
[Fri Aug 26 03:16:14 2022] Execution of installer complete. Cleaning up...
[Fri Aug 26 03:16:14 2022] Installer execution Succeeded
[Fri Aug 26 03:16:14 2022] logo.png
[Fri Aug 26 03:16:14 2022] Name of Exit Code: SUCCESS
[Fri Aug 26 03:16:14 2022] Exit Code set to: 0 (0x0)
[Fri Aug 26 03:16:14 2022] Result: SUCCESS
[Fri Aug 26 03:16:18 2022] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Intel-Innovation-Platform-Framework-Driver_6HWNR_WIN64_1.0.10300.22308_A00_02.txt
[Fri Aug 26 03:19:40 2022] logo.png
[Fri Aug 26 03:19:40 2022] Name of Exit Code: SUCCESS
[Fri Aug 26 03:19:40 2022] Execution terminated at date-time Fri Aug 26 03:19:40 2022
[Fri Aug 26 03:19:40 2022] ######

It went away after doing the first steps you recommended. I have finished the full scan and no errors were detected. I will wait a few days and see if the issue surfaces again. 

Now I am getting this error. Is this related to the last error?

Description
Faulting Application Path: C:\Windows\System32\svchost.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: svchost.exe_EventLog
Application Version: 10.0.22000.527
Application Timestamp: e6f2ec65
Fault Module Name: wevtsvc.dll
Fault Module Version: 10.0.22000.653
Fault Module Timestamp: fd15d56d
Exception Code: c0000005
Exception Offset: 0000000000013326
OS Version: 10.0.22000.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 638b
Additional Information 2: 638b93c7f8739af98020ab849c5003b8
Additional Information 3: 5e5c
Additional Information 4: 5e5ce006a44cc95f54aba6cc634baaa0

Extra information about the problem
Bucket ID: 9a5f4adb1e62c7781c0c6d3dcb75a953 (2021110444956428627)

Maybe I missed it, but what's the exact PC model number and version of Windows?

Fault Module Name: wevtsvc.dll  - The Windows Event Viewer, which logs errors Windows has, is what's failing this time.

Exception Code: c0000005 - An "Access Violation" caused by Reads, Writes or Executions in an invalid Memory Address.  So it's the same type error this time, but a different app is causing it.

1. Reboot and start tapping F2 when you see the Dell splash screen to open BIOS setup
2. Copy down all current BIOS settings, to be safe
3. Power off, unplug
4. Press/hold power button for ~15 sec
5. Open case and remove motherboard battery (check Service Manual for details)
6. Press/hold power button for ~30 sec
7. Remove RAM modules, one at a time. Gently wipe the connector on module with lint-free cloth. Use canned air to clean the slot too. Reinstall each module in same slot where it was installed 
8. Reinstall battery (Is it time for a fresh CR2032 3-volt coin cell battery? ~$2)
9. Close up and connect mouse, monitor and keyboard
10. Reboot and see if the problem is fixed

If not fixed, reboot and tap F12 to open that menu and launch Diagnostics.  Run full RAM tests and copy error messages, if any.