I have two XPS 8930 desktops sharing two S2721Q monitors. The resolution is set up to 4K resolution.
Computer 01 (GTX 1080): monitors connected via Display Port
Computer02 (GTX 1070): monitors connected via HDMI
Computer 01 is working fine, however, on computer 02, the monitor looks weird. The colours look like the RGB are offset. This issue goes away only when I change the refresh rate from 60Hz to 30Hz.
If I interchange the cables, the issue happens to computer 01, and then computer 02 works fine.
At first, I discarded a problem with the cables and/or video card because I tested with a DVI cable and happened the same problem. All drivers are up to date.
Any thoughts? Has anyone gone through a similar situation?
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No, I only swapped cables when I was trying to figure out where the problem was. I switch monitors between computers using the input shortcut Key from monitors.
After long troubleshooting and tests with Dell technical consultant, we figure out that my DisplayPort to HDMI cables only supports 30Hz. After the resolution, I tried to find a DisplayPort to HDMI cable that supports 60Hz, but no lucky so far.
@R. Battaglia I don't understand how your monitors are connected. The graphics card has more than one DisplayPort output, so I would connect each monitor via a DisplayPort cable to a separate DisplayPort output on the graphics card. In your case, you only need one DisplayPort output per monitor, two DisplayPort cables, and a DisplayPort output for each monitor on the graphics card.
Yes, exactly what I did for the first computer. But I'm sharing those monitors with an additional computer. I'm not using them simultaneously, when one is busy, I change the input on the monitors to access the second one. And the monitors don't have a second DisplayPort input, just HDMI inputs.
That's why I need a DisplayPort to HDMI cable to connect the second computer to the monitors. I would prefer to use HDMI cables, but there is an additional issue. Both video cards only have 1 HDMI output. Is it make sense?
@R. Battaglia - Why not just use the Intel Graphics UHD HDMI port for that second monitor?
You can use both a video card port and an onboard Intel Graphics port at same time, as long as one monitor is connected to the add-in video card all the time. And no BIOS settings have to be changed for this to work. That way you won't need a DP(PC)>HDMI(monitor) adapter.
Would a multi-monitor KVM switch simplify this setup for you?
Thank you, guys, both ideas you brought above were great. I already have a switch but only for the keyboard, mouse and tablet. I had no idea finding a switch that includes the video input/output.
Now that I know where the issue lies, it's easier for me to buy the product that fits better!
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Posted March 3rd, 2022 07:00
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