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1686
October 15th, 2020 07:00
XPS 8700, 5GHz WiFi problem
currently using XPS 8700 and know i have to buy USB wifi adapter for connecting 5GHz WiFi.
although I stopped using original wifi card, I can only connect to 2.4Ghz by using that USB adapter but at the same time and place, my phone can connect 5Ghz Wifi successfully and working fine.
I am wondering is anything I have to do for solving this problem?? Thanks a lot if you can help
USB wifi adapter: ASUS USB-AC56 802.11ac Wireless USB Adapter
Wifi card: Dell Wireless 1703 802.11b/g/n (2.4GHz)
Processor: Intel(R) Core(TM) i5+4460 CPU @3.20GHz
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astupidguy
4 Posts
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October 15th, 2020 08:00
5G hz, not 5G, btw, my router is 4G-AC68U....sure, my original have been disabled.
Mary G
6 Operator
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20.1K Posts
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October 15th, 2020 08:00
What router do you have? That needs to be a dual wireless one to utilize 5G which is very limited in most areas. Don't believe those ads about 5G. That still has a long way to go. Check with your internet provider to see what's available where you live. Phones are not the same as computers. If the electricity goes out, your phone still works.
Make sure you disabled your original 1703 network card in Device Manager to use the usb adapter.
RoHe
12 Elder
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45.2K Posts
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172.6K Points
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October 15th, 2020 18:00
@astupidguy Did you configure the PC to use 5 GHz with your router?
Does the 5 GHz network the phone uses have a different SSID (name) and its own settings? If you click the WiFi icon on the taskbar, it should show you a list of available networks where you can pick the SSID for your 5 GHz network.
When I click that icon my XPS 8930, I see the names of both my 2.4 and 5 GHz networks listed and I can select either one. The first time you try to connect to the 5 GHz network on your PC, you're going to have to enter the pass code for the 5 GHz network.
astupidguy
4 Posts
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October 15th, 2020 18:00
speedstep
11 Legend
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47K Posts
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October 16th, 2020 01:00
physically remove the old wifi card and toss into the trash.
USB wifi works fine without needing internal card.
You cant connect to 5GHZ without an 802.11AC router.
https://www.amazon.com/NETGEAR-Nighthawk-Tri-band-Ethernet-Compatible/dp/B072LZZZXB/
If you want to link to phone use bluetooth.
https://www.amazon.com/OSGEAR-Wireless-Bluetooth-External-Portable/dp/B07ZJ942PQ/
https://www.edimax.com/edimax/merchandise/merchandise_detail/data/edimax/au/wireless_adapters_ac600_dual-band/ew-7811utc
They work plug and play with windows 8 or 10.
No drivers to install.
AC600
https://www.amazon.com/Edimax-EW-7811UAC-Extension-Reception-Transmission/dp/B00LGN8I40/
AC1200 MIMO adapter
https://www.amazon.com/BrosTrend-1200Mbps-Adapter-Desktop-Antennas/dp/B01IEU7UZ0
speedstep
11 Legend
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47K Posts
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October 16th, 2020 01:00
Some Providers charge extra to tether your phone via wifi and some dont allow it at all. It comes out to $100 per hour after you exceed your data cap. There is no limit to how much they can charge you. Your first bill for $3000 or more in a month will convince you they do this on purpose.
I also have friends who got tricked into using phone for that then were charged "overages" for data which was hundreds of dollars with the kids and everyone snarfing 4g wifi.
astupidguy
4 Posts
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October 16th, 2020 05:00
I have asked the manufacturer of USB adapter. The problem have been solved. Thanks.
John-Jay
2 Intern
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358 Posts
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October 16th, 2020 07:00
Hi, @astupidguy ,
"I have asked the manufacturer of USB adapter. The problem have been solved. Thanks."
Would it be possible to share the Solution - since the Information could help someone else??
RoHe
12 Elder
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45.2K Posts
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172.6K Points
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October 16th, 2020 10:00
You may also have to open the dongle's own config screen to make sure 5 GHz is enable and also the router's config screen to give permission to the 5 GHz SSID to connect to the USB dongle on 5 GHz.