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7 Posts

5122

February 10th, 2022 16:00

XPS 8930, Error Code 2000-0151

Hello,

Today this morning when I turn on my desktop, I got an error from the Dell SupportAssist that a component may be failing it gave me following message:

Error Code 2000-0151

Validation 82873

Msg: Hard Drive 9 , Incorrect status = 4

Please guide me if what need to be replaced. My desktop is no longer under warranty.

10 Wizard

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February 15th, 2022 07:00

Good work. You are welcome.

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2 Posts

March 8th, 2023 23:00

Hi so it still isn't clear to me what the problem was with error code 2000-0151?? Did it have something to do with cloning because I had the same error code a year ago and couldn't find the answer for it I had a Dell Inspiron 3576 replaced the hard drive with a new Western Digital SSD things were great at first but now starting to act like it used to but no error codes no drivers were sent with the clean install because I didn't know you had to now things are all messed up live and learn

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2 Points

August 16th, 2024 15:59

I have this problem too. At first the error I received on boot up apparently referred to the 2Tb D drive. Dell sent a technician and replaced that drive under warranty. Shortly thereafter I began getting the error noted above on bootup, but could not tell which drive it meant. Dell offered to also replace it for a cost, but I hesitated because the machine is working properly and Support Assist hardware checks pass OK.  Now, after reading this thread I'm nervous that I should replace.

1) My first question is that I'm not that technical so would like some advice on the best way to Backup the C drive so they can remove the current drive? It's a SSD drive but only 256 GB and pretty full.

2) Should I replace with a larger drive?

I also would like to do some other testing but am not familiar with the Crystal program that's mentioned here, or the exact way to run Windows drive checking. 3) Could you please point me in the right direction to run those tests?

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2 Points

August 16th, 2024 17:40

I did get Crystal Disk Inf and the health of that drive says 3%.   windows disk check shows no errors.\-Brage66

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172.6K Points

August 16th, 2024 23:59

@Brage66  - Exactly what PC model do you have and what version of Windows?  If your boot SSD is only 3% according to CrystalDiskInfo, back up all your files ASAP. 

Many users around here use Macrium Reflect (free for 30 days) but there are others like Acronis, clonezilla (free), etc.  You should create a full image of the entire SSD (all partitions) and save it on an external USB drive.  The imaging software should give you an option to create a bootable USB stick which you'll need to boot the PC after the new SSD is installed so you copy the image onto the new SSD. So be sure to prepare that stick in advance. Here's the Macrium guide to imaging a drive.

A larger boot SD would be a good idea, and the imaging software you use should give you the option to expand the size of the C: partition to use all the extra space on the new drive. So be sure you know how to do that with the software you choose before you begin.  Otherwise, the extra goes to waste. 

(edited)

4 Posts

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2 Points

August 19th, 2024 15:14

@RoHe​ I Have XPS 8930 Windows 10 (Haven't updated to WIN 11 yet. Not until after replacing this drive.) Thanks for the Macrium info. I have used the Windows backup to do both a C: OS backup and a recovery disk.  I am somewhat computer literate but would not be comfortable replacing the drive myself, I will be contacting Dell first. 

4 Posts

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2 Points

August 19th, 2024 15:18

@RoHe​ This started with the 2TB other drive going bad. This was replaced by Dell under my extended warranty in May. However I almost immediately began receiving other boot up errors referencing a disk error. We didn't know if it was the SSD drive. So I will be arguing that this replacement should also be under warranty even though that has since expired as I had reported the errors almost immediately after the previous replacement (SO both drives went bad just at the expiration of the warranty period)

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August 19th, 2024 17:32

Not too hard to replace an SSD.  Just unplugging the old one from the M.2 slot and plugging in the new one.  See XPS 8930 Service Manual

Or maybe you have a geeky friend/relative...

(edited)

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