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10 Posts
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1664
February 4th, 2022 15:00
XPS 8930, Need Help
I have had this PC for about 2ish years. The only thing I’ve ever done with it is add in a graphics card. Very recently it has been preforming awfully. It got to the point where using google chrome took 15 minutes to look up anything. File explorer took a whopping 25 minutes to open. There are some loose wires in here that have been unused since I got it. The labels on the wires are P3-P6. I’ve never built a pc so I’m kindve clueless here. Any and all help is appreciated
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RoHe
10 Elder
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45.2K Posts
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February 4th, 2022 16:00
Need more info:
JOcean
9 Legend
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12.6K Posts
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February 4th, 2022 16:00
The cable I am seeing is SATA power for an SSD/HDD. Since you do not appear to have additional drives it would be normally laying loose. To offer a diagnosis it would help if you post the exact model number, how much RAM you have, and what type and size of drive such as SSD or HDD. Also the operating system.
SpaceFlare
10 Posts
0
February 15th, 2022 19:00
My pc recently has almost stopped functioning. I stupidly updated it to Windows 11. The pc was not running well so I later started the download for Windows 10. After this I woke up and no display would pop up. The pc turns on, (fans run) but there is no display. The power button flashes orange twice about every second. I do believe this is telling me how to troubleshoot it but I just need some more guidelines.
RoHe
10 Elder
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45.2K Posts
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February 16th, 2022 12:00
Always include exact PC model in your posts.
Without that it's hard to know exactly what the 2 flash code means on your PC.
SpaceFlare
10 Posts
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February 16th, 2022 12:00
Didn’t mean for these posts to seem as a double-post. I had a different issue now then I previously did. Before my PC was slow but was fortunately turning on. My new post has been after I tried to redownload windows 10 to fix the issue. Ultimately I have now not been able to get any display on my dell xps 8930 and have now received 2 flashing led’s about every second. Sorry for the double-post
RoHe
10 Elder
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45.2K Posts
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February 16th, 2022 12:00
Don't double-post the same question.
SpaceFlare
10 Posts
0
February 16th, 2022 12:00
1. PC has now stopped displaying anything after I attempted to go back to windows 10. Pc turns on (fans turn on) light flashes orange twice about every second. Not sure if there’s a way to find model number without going through pc settings.
2. Windows was reverting back to windows 10. I had to redownload it, I was past the 10 day opening of going to windows 11. Went to bed and woke up to no display.
3. Not sure how to find this without being in windows.
4. Windows 11 was kindve the end of me. Once I updated it everything ran a bit slower, just kept getting worse. I wonder if it’s a power supply issue, or maybe just my motherboard just died. Bluetooth stopped working on my pc about 2 weeks before I updated to windows 11.
5. 1TB 7200 rpm SATA HDD
6. 2x8GB sticks of ram
7. Yes
8. Can’t do this with no display popping up anymore
9. Scanned for malware pre-shutdown of my pc and came back as clean.
please let me know if there’s more information I can give you. I don’t know a lot about building/fixing Pc’s but I have been attempting to fix it. Thank you!
RoHe
10 Elder
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45.2K Posts
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February 16th, 2022 17:00
XPS 8930, 2 amber blinks = No memory or RAM detected.
Try clearing BIOS:
Make sure their retention clips get locked.
SpaceFlare
10 Posts
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February 16th, 2022 19:00
I am hoping the problem is the motherboard battery. I did all of the steps above and just tried taking out the battery and reinstalling it since I didn’t have time to go buy one today. I will be getting one tomorrow and installing that, hopefully fixing the issue. Still has the 2 flashing amber LED.
Tesla1856
8 Wizard
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17.1K Posts
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February 16th, 2022 20:00
I don't think we ever got the make/model, but if it's not very new ... my guess would be failing HDD or Windows corruption.
Not sure how you went from slow to dead. You will have to get computer Posting (showing BIOS again) before you can get much further. If you can get BIOS Posting again, run ePSA Diagnostics.
speedstep
9 Legend
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47K Posts
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February 16th, 2022 21:00
The picture looks like a precision 3640. The standard HDD is also in the picture.
SpaceFlare
10 Posts
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February 18th, 2022 16:00
Dell XPS 8930. I attempted to revert back to windows 10. Woke up and the Pc would no longer turn on. For about a week there wasn’t amber lights blinking but now recently there has been two amber lights about every second.
SpaceFlare
10 Posts
0
February 18th, 2022 16:00
Installed a new battery + did all the other steps and still two amber lights. Not sure if my motherboard has just gone bad or what.
RoHe
10 Elder
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45.2K Posts
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February 18th, 2022 17:00
@SpaceFlare -
You should hear 2 or 4 beeps from the PC. If no beeps, suspect the motherboard...
If it beeps, repeat steps 1-4. At #5, install one RAM module in 2nd slot from CPU. Repeat 7-9. Whether it boots or not, repeat 1-4, at #5, swap a different RAM module into 2nd slot and repeat 7-9. Test all modules in 2nd slot to see if you can ID a bum RAM module.
If PC boots with any RAM module in 2nd slot from CPU, install a module that matches the one in slot 2, in the 4th slot from CPU. And go through the cycles again, testing RAM modules and slots to see if you can ID a bum slot.
If it still won't boot and gives the same blink code, remove add-in video card, at #6 and put RAM only in 2nd slot from CPU. Connect mouse+keyboard to USB and monitor to onboard video port. If it boots now, suspect the video card.