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1 Rookie

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March 22nd, 2023 19:00

XPS 8950, upper DP not working

XPS 8950

XPS 8950

The upper DisplayPort not recognizing monitor, any suggestions? The bottom 3 along with the HDMI work fine. XPS 8950 is brand new.

 

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9 Legend

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12.6K Posts

March 22nd, 2023 19:00

Download the Intel driver on the 8950 support page here. Then in the BIOS under Video settings make sure multi screen is enabled.

1 Rookie

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5 Posts

March 23rd, 2023 07:00

You are a rockstar, this worked not sure if it was the driver update or the enable multi screen in bios! ty so much

1 Rookie

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5 Posts

March 27th, 2023 11:00

My model has 64GB of ram (Dell XPS 8950 Desktop Computer - 12th Gen Intel Core i7-12700 up to 4.9 GHz CPU,64GB DDR5 RAM,1TB NVMe SSD + 1TB HDD, GeForce RTX 3060Ti 8GB GPU, Killer Wi-Fi 6, DVD Burner, Windows 11 Home, Night Sky). This Display Port is not working:

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What I've done so far:  Download the Intel driver on the 8950 support page here. Then in the BIOS under Video settings make sure multi screen is enabled.

Also when hooking up the USB C to HDMI adapter, a message comes up on the screen Adapter May not work to full potential and does not work at all.  Part - Anker USB C to Dual HDMI Adapter, Compact and Portable USB C Adapter, Supports 4K@60Hz and Dual 4K@30Hz, for MacBook Pro, MacBook Air, iPad Pro, XPS, and More [Compatible with Thunderbolt 3 Ports]

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Community Manager

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56.9K Posts

March 27th, 2023 12:00

Go here and enter the private XPS 8950 Service Tag. Then click, "Register your device".

You earlier told JOcean that the onboard DP out port was working? Now its not?

The RTX 3060 Ti has four video out ports (DP/DP/DP/HDMI). Why not connect your monitors directly to them?

The front onboard #10 USB-C port is data only. No video capability. See page 9.

The rear onboard #6 USB-C port is data only. No video capability. See page 11.

1 Rookie

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5 Posts

March 28th, 2023 07:00

Correct this is not working "You earlier told JOcean that the onboard DP out port was working? Now its not?"

I have 5 monitors to hook up, currently using a USB to HDMI adapter for the 5th monitor.  

 

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