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1 Rookie
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13 Posts
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2289
October 9th, 2019 07:00
9360 - WiFI disappeared?
This morning when I turned on my 9360 it is as if the WiFi card is totally gone. It is not showing in Windows as a device at all. The machine was put to sleep working fine yesterday and now just gone? I checked UEFI and it is enabled in there. My next step is to open it up and see if somehow card came loose? Any other suggestions?
BrianHoyt
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13 Posts
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October 15th, 2019 08:00
After replacing the trash Killer card with a $20 Intel 9260 all my problems disappeared.
Mary G
4 Operator
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20.1K Posts
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October 9th, 2019 07:00
First try turning the computer off and restarting. If no wifi shows, turn off the computer and reboot the network by unplugging the power from the modem and the router, waiting a minute and then plugging in the modem first. Wait until all the lights are blinking or showing and then plug in the router. Lastly turn on the computer.
BrianHoyt
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13 Posts
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October 9th, 2019 17:00
Thanks but it isn't that I can't connect to Wi-Fi it is that Windows doesn't show a Wi-Fi card installed or attached to system. It is as if the Wi-Fi card has been removed from system. My next step is to disassemble the laptop and verify the card hasn't come loose. Then I will move on to replacing it with an Intel 9260 card and trash the Killer card it came with that was junk to begin with.
GameCrusader
31 Posts
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October 15th, 2019 16:00
Yup, pretty much first thing I do is pull out the Killer Wireless Card and put in an Intel!