Ref the blue screen error, it appears to be a driver issue related to switching between the iGPU and dedicated. See the discussion thread that already exists.
I had DL’d recovery iso for my laptop & am currently running the hardware scan. would the repair option in this give me the option to reinstall the video driver?
ejn63
10 Elder
•
30.8K Posts
0
July 15th, 2022 03:00
Start with the Dell diagnostics. F12 at powerup -- press several times after power on before the operating system starts to load.
123XYZ_john
17 Posts
0
July 15th, 2022 04:00
Ref the blue screen error, it appears to be a driver issue related to switching between the iGPU and dedicated. See the discussion thread that already exists.
https://www.dell.com/community/XPS/Dell-XPS-15-9560-Blue-Screens/m-p/8194662
Sounds like you might need to reinstall if you can't get safe mode working ref what you did in device manager.
mikey59
2 Intern
•
119 Posts
0
July 15th, 2022 09:00
I had DL’d recovery iso for my laptop & am currently running the hardware scan.
would the repair option in this give me the option to reinstall the video driver?
mikey59
2 Intern
•
119 Posts
0
July 15th, 2022 11:00
Tried the system diagnostics & everything passed.
I DL'd the Dell System Recovery tool, created a bootable USB drive, ran the Repair option & all is well!
Will report back in a couple of days if I'm free of any nore crashes or not...
mikey59
2 Intern
•
119 Posts
0
July 17th, 2022 09:00
No, the GD problem is still there!!!