Unsolved
1 Rookie
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5 Posts
0
3461
September 23rd, 2020 16:00
Bluetooth only works at very close range
I have an XPS 13 and I can only connect my bluetooth earbuds at very close range - about an inch or two. If I put them in my ears while I'm sitting in front of my laptop, they disconnect.
Has anyone else had that issue? How did you fix it?
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AdrianG001
6 Operator
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4K Posts
0
September 24th, 2020 03:00
It's amusing that this problem has been around for so many years! I just wanted to keep it alive in case any new users find their way here and are confused on how to fix their bluetooth connection.
Click Start Menu
Go to Settings
Go to Devices
Then Device and Printers
Right Click and select "Device Manager"
Your bluetooth should have a little yellow dot, right click it uninstall it
Right Click and "Scan for New Devices"
You should be fixed.
bartgot
1 Rookie
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1 Message
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2 Points
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August 1st, 2024 17:54
I have the same issue with my XPS 17 9720. When will it be fixed? May it be hardware issue?