we have got the same issue with no image on camera. here is what i did, i manually went to dell support and look for the camera driver and video related driver and install them, after which, the camera works again.
thanks - that did not work for. I've updated all the drivers, as recently as today, and camera still does not work (show's no camera attached error message) and in device manager, the same two drivers have error signs next to them. @DELL-Nat M any update on a timing or new update release? thank you
HedgeFundManager
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December 28th, 2024 17:02
try the dell support assistant
also try the intel driver and support assistant
KNeedsCompHelp
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January 6th, 2025 20:44
I already tried both of those (see noted in my description) and neither support assist or driver updates have worked.
HedgeFundManager
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534 Posts
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January 6th, 2025 20:55
try removing the device and reboot
KNeedsCompHelp
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January 6th, 2025 22:57
not helpful - read description please before responding
HedgeFundManager
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534 Posts
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January 6th, 2025 23:02
i did look at the device manager screen
KNeedsCompHelp
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January 6th, 2025 23:04
read description before responding with unhelpful comments
KNeedsCompHelp
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January 9th, 2025 17:33
@DELL-Nat M any update on this issues? very very widespread camera issues that no updates have solved yet.
s.cheong
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January 14th, 2025 06:50
we have got the same issue with no image on camera. here is what i did, i manually went to dell support and look for the camera driver and video related driver and install them, after which, the camera works again.
you may wana try.
KNeedsCompHelp
1 Rookie
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January 17th, 2025 20:35
thanks - that did not work for. I've updated all the drivers, as recently as today, and camera still does not work (show's no camera attached error message) and in device manager, the same two drivers have error signs next to them. @DELL-Nat M any update on a timing or new update release? thank you