So I checked this further. If I adjust the laptop resolution to 1920 x 1080 it worked however the mouse click is in the wrong place. You click on something and the item is a cm off.
Is the issue because the resolution on my device is 3.5k and the citrix is 1920/ x 1080p?
Hello,I see you are looking for technical assistance. If you need our help, you can start a private/direct message with us and we will be happy to assist you.
dan007004
3 Posts
0
December 1st, 2021 06:00
So I checked this further. If I adjust the laptop resolution to 1920 x 1080 it worked however the mouse click is in the wrong place. You click on something and the item is a cm off.
Is the issue because the resolution on my device is 3.5k and the citrix is 1920/ x 1080p?
dan007004
3 Posts
0
December 1st, 2021 06:00
Thanks. What is your email address?
DELL-Cares
Moderator
•
27.5K Posts
0
December 1st, 2021 06:00
Hello,I see you are looking for technical assistance. If you need our help, you can start a private/direct message with us and we will be happy to assist you.