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476
September 10th, 2020 13:00
Computer not booting?
My dell XPs 15 9560 laptop sometimes will not turn on when I turn it on. If I press the power button the dell sign comes up and the keys light up and the front light by the pad lights up. Then shuts off 2 seconds later. Please help because I have no idea of how to fix this.
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DELL-Cares
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September 10th, 2020 16:00
Thank you! We have received the required details. We will work towards a resolution via private messages to ensure the security of your information. In the meanwhile, you may receive assistance or suggestions from the community members as well.
handatoe
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September 10th, 2020 18:00
Thankyou
DELL-Cares
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September 12th, 2020 19:00
HI,
We have not heard from you. Please help with the requested details to verify and assist you accordingly. We are here 24/7.
-Pratheepan.
DELL-Cares
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September 13th, 2020 19:00
HI,
I will continue to archive this case. Should you need further assistance in this issue or any other query in the future, do write to us here. Well be glad to work with you.
-Pratheepan.