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DELL XPS 15 7590 Randomly Restarts
I have a problem with my XPS 15 7590 laptop now for many months, which randomly restarts and I've lost many many hours of work already since it just spontaneously happens. Anyone have any idea what it could be? It's been super frustrating. From the research I've done it looks like many people are suffering from this and it feels like there is no solution to this? Is it planned obsolescence, because it started as soon as the warranty period expired? At the price theses devices come it is unacceptable.
Have done all hardware checks etc. and everything: BIOS, Drivers etc. is 100% up to date.
Any help would be appreciated!
bacillus1
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May 23rd, 2024 14:42
have you blow dusted your cpu heatsink?
I would first try unchecking Automatically restart in the first instance as this would allow you to see if there's a bsod error message.
Slakbal
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June 4th, 2024 07:38
@bacillus1 Hey there!
Yes I have cleaned everything properly even replaced thermal paste also. I think I didn't mention that I'm running on Windows 11. I actually code on Ubuntu, but the restarts are even worse on Ubuntu than on Windows.
Thanks I've unchecked the tick-box. I will look if there is a message when it happens again. However it is 99% of the time not a BSOD just a quick freeze and then the machine restarts. Yesterday the machine restarted 23 times. It's really frustrating and will definitely not recommend Dell machines to anyone again, neither will spend money on their devices again.
Thanks @bacillus1
(edited)