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May 16th, 2023 03:00

Dell XPS 15 9500 keyboard model

I'm replacing my keyboard because it seems to suffer the same as others I've read about online (keys not working intermittently, then never), but with no software or firmware fix. I've found 2 models of keyboard FRGCG and 515YY. Does anyone know what the difference is? I can't find any info about the 2 models and I don't really want to break down this laptop just to check a model number unless I really have to. The FRGCG model is about 30% more expensive.

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May 22nd, 2023 08:00

 jamesnnn,

You can click here and add your system service tag number.  Once on the system page you can click view product specs on the right side.  Scroll down to the keyboard section and click the down arrow to the right to view the part number for the keyboard.

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