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2 Posts

651

August 21st, 2020 21:00

Dell Xps 9570 mouse jumping

I Bought my dell XPS 2 years ago and the warranty has already dropped.

I'm using a Logitech MX master S2 to play some games on this laptop and every time between 2-3minutes the cursor jump to the Right and sometimes Up, even when I'm just browsing the internet the cursor does that, I already diactivated the Trackpad but the problem still persist, I don't know that to do

6 Operator

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4K Posts

August 22nd, 2020 02:00

If there are no error messages after the diagnostics, then it could possibly be a software or driver issue.  

 

Here is information from the Dell knowledge base you may find helpful:

Keyboard, touchpad, or mouse not working correctly

2 Posts

August 22nd, 2020 03:00

I also tried checking the drivers, I even deleted the drivers and restarted the computer so it can be installed again but nothing worked

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