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2 Posts
0
651
August 21st, 2020 21:00
Dell Xps 9570 mouse jumping
I Bought my dell XPS 2 years ago and the warranty has already dropped.
I'm using a Logitech MX master S2 to play some games on this laptop and every time between 2-3minutes the cursor jump to the Right and sometimes Up, even when I'm just browsing the internet the cursor does that, I already diactivated the Trackpad but the problem still persist, I don't know that to do
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AdrianG001
6 Operator
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4K Posts
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August 22nd, 2020 02:00
If there are no error messages after the diagnostics, then it could possibly be a software or driver issue.
Here is information from the Dell knowledge base you may find helpful:
Keyboard, touchpad, or mouse not working correctly
Yamamot00
2 Posts
0
August 22nd, 2020 03:00
I also tried checking the drivers, I even deleted the drivers and restarted the computer so it can be installed again but nothing worked