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December 6th, 2021 13:00

Display goes to max brightness at startup

When I turn on my XPS 13 (9310), the display sometimes comes on at maximum brightness, regardless of the setting it was at previously.  I've tried changing some brightness-related settings, such as disabling automatic brightness control, but it doesn't help.

Has anyone else encountered this or know of a solution?

UPDATE- updating  to the Intel graphics driver has fixed the problem

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December 6th, 2021 14:00

Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.

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