@DELL-ChrisM2 Yes mine is the Dell XPS 15 9550 series, I cant understand is why do companies sell these generic laptop batteries when they know they are not going to work or probably some might and its just the luck of the draw.
I now found this website that do sell genuine Dell compatible batteries here in Australia, although they dont have the DELL branding on them, but at the end of the day Dell don't manufacture their ownr laptop batteries anyhow.
DELL-ChrisM2
Community Manager
•
1.1K Posts
0
October 15th, 2025 13:18
* There is not a work around for non-compatible battery
* Power off, disconnect the AC power adapter, remove that non-compatible battery
* Before our users can assist in finding a compatible battery, they need to know which specific XPS 15 model?
Mr B Bear
1 Rookie
•
14 Posts
0
October 15th, 2025 13:53
@DELL-ChrisM2 Yes mine is the Dell XPS 15 9550 series, I cant understand is why do companies sell these generic laptop batteries when they know they are not going to work or probably some might and its just the luck of the draw.
I now found this website that do sell genuine Dell compatible batteries here in Australia, although they dont have the DELL branding on them, but at the end of the day Dell don't manufacture their ownr laptop batteries anyhow.
Dell Genuine Battery 4GVGH | 1P6KD (6 Cell, 84Wh) | EMPR
(edited)