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July 22nd, 2019 02:00

Intel Optane Memory Pinning, error

getting this error message, any help welcome

Intel Optane(tm) Memory Pinning : can not load the file DLL ´iaStorAfsServiceApi.dll´ : Can not find the specified module. ( Exception HRESULT : 0x8007007E).

1 Message

October 26th, 2019 06:00

I clicked Modify and it worked. I did not get the error message again

1 Message

October 30th, 2019 16:00

Thanks for this. My option was Modify instead of Repair but it added the missing dll file

1 Message

October 31st, 2019 21:00

Same error message poped up in Dell g3.

1 Message

November 6th, 2019 10:00

i have this problem since 10 days please help me.

4 Operator

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6.2K Posts

November 6th, 2019 10:00

Welcome to the Dell Community.

Go to the “Control Panel”

Click on “Default Programs”

In the lower left hand corner click on “Programs and Features”

First you could try to "Repair/Modify" any "Intel Optane Software" that may be installed.

Reboot and test.

If that does not work then “Uninstall” any "Intel Optane Software" that may be installed.

Reboot and test.

Best regards,

U2

1 Message

November 10th, 2019 12:00

how to remove this error .

2 Posts

November 15th, 2019 12:00

The error started popping up right after the latest Windows 10 Insiders Preview update. The simple fix of going to the App in Settings and selecting "Modify" worked for me also. Thank you!

1 Message

November 22nd, 2019 20:00

this works.

after the repair just restart.

1 Message

December 2nd, 2019 07:00

Thank you for the solution. It worked. 

1 Message

December 13th, 2019 11:00

Thanks..This solved problem with this error

4 Operator

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6.2K Posts

December 13th, 2019 14:00

Your very welcome @ganeshkp 

Regards,

U2

2 Posts

December 18th, 2019 22:00

Worked after applying the repair, thanks.

1 Rookie

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34 Posts

January 17th, 2020 07:00

This problem is back with the Intel RST update 17.07.0.1006 and the listed solutions are no longer possible with this update.   I am mulling an uninstall of it.

1 Rookie

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34 Posts

January 18th, 2020 08:00

I resolved this once in November 2019 by installing SetupRST.exe 17.7.0.2 on my XPS 15 9570.  However, I did the Windows 10 Pro upgrade to 1909 and found this issue had returned.

The release notes for iRST 17.7.0.2 include a line that looks to indicate that the pinning error was resolved.      I uninstalled RST and reinstalled it - issue resolved.

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