Unsolved
1 Rookie
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52 Posts
0
35
April 15th, 2025 14:49
Is this real or?
XPS 14 9440
I had an email from what was said to Dell UK telling me my Basic Next Business Day Service ran out June 20, 2025. Did I what to renew? Now I have Premium Support and Onsite Service until October 2028. Is this a spam mail or a degree of Dell incompetence? If the former should I forwared the email to some one if the latter..?



DELL-Jesse L
Moderator
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17.8K Posts
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April 16th, 2025 09:33
I replied to your PM with your warranty information.
John_72bfd28
1 Rookie
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52 Posts
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April 16th, 2025 11:11
So the email was not right saying ran out this June
DELL-Chris M
Community Manager
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56.9K Posts
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April 16th, 2025 13:09
@John_72bfd28 I have sent you a private message. Click bell on the upper right to see it.
DELL-Chris M
Community Manager
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56.9K Posts
0
April 17th, 2025 11:35
I have sent you another private direct message with details.