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1 Rookie

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3 Posts

488

August 12th, 2021 06:00

Laptop making unplugging sounds

Hi,

I have had this issue for quite some time now. My laptop has been constantly making unplugging sounds, and seems to think something is being unplugged from the laptop constantly. I have attached a short video to show what I am talking about. It is not very consistent, having days where it goes constantly, and then having days here it only makes the sound once or twice. I have reset drivers, updated them, factory reset the PC, and even reinstalled Windows, and yet the issue persists.

Here is a video showing the issue: https://youtu.be/CTCaVcrJlQs 

The Dell support team have been absolutely useless, constantly insisting that it is something to do with the drivers when it is clearly not, and then refusing to take the laptop back, claiming it is a "software issue" when again, even though I have reset the entire PC. 

I would appreciate any input you guys have!

 

Thank you

9 Legend

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12.6K Posts

August 12th, 2021 06:00

Not sure if this applies to your problem but have a look at this forum post.

5 Practitioner

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2.4K Posts

August 12th, 2021 14:00

If it's a Brand new machine and issue started out of the box. 

RESET or factory image is not a solution, you are just putting in the same image back

I assume nothing external is connected to the machine

Reinstall OS using F12 > Supportassist OS recovery > RESET and update. 

If still no go, motherboard replacement 

1 Rookie

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3 Posts

August 16th, 2021 11:00

Hi there, We want to make sure your system is working fine and hence following up. Having said that, we do not want to disturb you with numerous messages. We will wait to hear from you to continue the conversation.

5 Practitioner

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2.4K Posts

August 19th, 2021 09:00

Hi there, We want to make sure your system is working fine and hence following up. Having said that, we do not want to disturb you with numerous messages. We will wait to hear from you to continue the conversation.

1 Rookie

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3 Posts

August 21st, 2021 19:00

Hi there, We want to make sure your system is working fine and hence following up. Having said that, we do not want to disturb you with numerous messages. We will wait to hear from you to continue the conversation.

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