Unsolved
1 Rookie
•
17 Posts
0
111
January 2nd, 2024 23:53
MaxxAudioPro - User Interface Missing After Uninstalling App And Reinstalling Drivers
XPS 13 9305
I uninstalled the MaxxAudioPro app and the drivers several years ago.
Recently, I uninstalled and re-installed the Realtek audio device and driver because Micrsoft Windows Update compromised my drivers with obsolete drivers. The Dell SupportAssist program didn't identify anything wrong with Microsoft's version of the drivers, though.
I reinstalled the drivers from the Dell website, and my sound is working again, and the MaxxAudio Pro enhancements are audible. The driver installed now is:
Realtek-High-Definition-Audio-Driver_RRPJK_WIN_6.0.9511.1_A77_03.EXE
In my program apps, I see "MaxxAudio Pro by Waves - Speaker and Microphone Audio Control and Nx 3D Sound," but it doesn't launch the user interface. The file location for the link goes to:
C:\Windows\System32\DriverStore\FileRepository\wavesapo10de.inf_amd64_9599ba4917111eeb
How can I re-install the Waves-MaxxAudio-Pro-Application user interface that goes with the drivers?
I did try running Waves-MaxxAudio-Pro-Application_MT7XX_WIN64_4.0.19.0_A01_03.EXE but it says, "The system already exist a higher version."
.
Saltgrass
4 Operator
•
4.3K Posts
0
January 3rd, 2024 19:13
The file you are showing is an install file. You might going to the file and right clicking and see if there is an "Install" option. This assumes you can't just double click the listing in your apps section.
On some systems, the Waves is installed just after the Realtek drivers. On others, you may need to download it separately.
Normally, if already installed, it is shown in the listing of your current apps. If it is showing a higher version is already installed, you need to find the app, or remove everything and start over. If you do uninstall and start over, when you remove a device, make sure and check the box to remove the drivers.
(edited)