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January 8th, 2020 04:00

My screen is broken or not

Hello,

I dont know what happen with my dell xps L321x.

Sometime my sreen occur this problem.

But it only happen with battery. Never happen when plug in

20200108_161609.jpg

6 Operator

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6.2K Posts

January 8th, 2020 05:00

Welcome to the Dell Community @PressureWashers 

How to Run the LCD Built-in Self-Test on a Dell Laphttps://www.dell.com/support/article/us/en/19/sln131497/how-to-run-the-lcd-built-in-self-test-on-a-dell-laptop?lang=en#BIST" target="_blank" rel="nofollow ugc noopener noreferrer">https://www.dell.com/support/article/us/en/19/sln131497/how-to-run-the-lcd-built-in-self-test-on-a-dell-laptop?lang=en#BIST

After running the tests post any results.

Are your Video, Chipset and BIOS drivers up to date???

Drivers for your XPS 13 L321X:

https://www.dell.com/support/home/us/en/19/product-support/product/xps-13-l321x/drivers

Best regards,

U2

January 11th, 2020 18:00

All components has been tested and passed with no issues

January 11th, 2020 18:00

20200112_094739-min.jpg

January 12th, 2020 07:00

I will clean it with  water and bring to a repair center to check

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