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November 23rd, 2020 04:00
New XPS 13 9300 Keyboard Part Replacement
I was trying to remove one of my keys to clean under and it seems I accidentally deformed the plastic mechanism and now the key won't go back in without falling out.
I was hoping someone could point me in the direction to getting a replacement key?
Many thanks in advance.
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ejn63
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November 23rd, 2020 06:00
You won't find them from Dell, which will sell only a complete keyboard (and on this model, you cannot replace just the keyboard; it's permanently fused to the palmrest assembly, so the entire assembly will need replacement).
There are specialist suppliers that provide individual keys or key mounts -- that said, this being a very new system, they may or may not have keys that fit your model. A google search will bring up a number of possible suppliers, with which you'll want to check for availability.
If it turns out there are no replacement keys available, the part below is what you will need.
https://www.parts-people.com/index.php?action=item&id=32397