Start a Conversation

Unsolved

M

3 Posts

3135

May 4th, 2019 13:00

No HDMI after BIOS 1.14.2, downgrading to 1.12.1 solved it.

Dell XPS 15 9560

Updated to BIOS 1.14.2 and lost audio/video from HDMI output.
Downgraded to BIOS 1.12.1 and problem solved!

One side note though: during downgrading the installer said update failed.

May 5th, 2019 03:00

There 's a subject on Reddit. Looks like you're not the only one.

I'll wait a fix for this fix...

4 Posts

May 8th, 2019 06:00

Same Here

No HDMI, downgrading to 1.12.1 solved even if it sais failed the update.

Please DELL fix it to update a new BIOS.

Regards Massimo.

1 Message

May 8th, 2019 12:00

The 2 Dell software updates on 5/4 bricked my XPS15 9560. I assume this included the new v1.14.2 BIOS update, but didn't confirm prior to install. Post update boot, I got Windows Blue Screen, and Dell diagnostics reporting memory failures. BIOS rollback and restore options all appeared to fail too, and what was showing was v1.12.1 was active (14 install may have failed.) Was about to mail the laptop in, and gave it one last try - surprise, BIOS 1.10.1 rollback worked and laptop is once again fine. v1.14.2 needs to be tested further and fixed.

FWIW, I don't know if the HDMI port was also affected through the USB hub I use because I was focused on the other critical fatal errors.

Some pictures of event errors. 2.jpg3.jpg4.jpg5.jpg6.jpg

No Events found!

Top