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12urban

updated

2 years ago

1

12urban

1 Rookie

4 Posts

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39

May 14th, 2024 20:34

not starting logo

Hi everyone, 

my xps 9500 laptop has recently stopped starting, only going as far as Screen Dell Logo on a  normal start(fan start and laptop get Hot.

I've tried F12+fn and displays "F12 Boot options" with a progress bar at about 30% progress and stops, the boot-up usb is installed. 

saw that sometimes motherboard has been replaced for some issues. this laptop has had its troubles only a couple of months new, the hard drive memory needed replacing. 

please any help?