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2010
September 3rd, 2018 11:00
Studio XPS 1645 Graphics Issue
Hi, Seems I am having some issues with my Graphic Card lately. It all started with getting frequent BSOD and stop error code VIDEO TDR Failure, with atikmdag.sys failing.
in the last few days, there are random lines across screen, also when connected to ann external display.
Tried to update the Graphic Card, run an update, but does not seem to get any better, maybe I got the wrong video drivers instead.. After trying to update the graphic card, the device manager shows the the display adapter with a yellow explanation mark.
Running the i7 chipset on win10 x64.
Any advice or help available as I would like to rescue this one.
Service Tag
Express Service Code:
Thank you in advance for any assistance.
ejn63
10 Elder
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30.4K Posts
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September 3rd, 2018 13:00
The only rescue will be a replacement mainboard - this one has a bad GPU.
Given that the system is upward of 10 years old -- it may not be worth the cost and trouble. If you're otherwise happy with the system, look around for a used system - it'll likely be the same cost or less than what you'll pay for a board alone.
bodger
1 Message
0
December 19th, 2020 08:00
well Ive had exactly this error and some success by heating up the graphics card with a heat gun and reseating the heat sink. it works for a few months the goes again. I found this link while looking for an explanation , I guess it is about reflowing the solder joints to the chip. I had wondered if there was a way to do it better ?