Unsolved

1 Message

300

July 19th, 2021 00:00

WD19 - Error: failed to get WD19 information

Hello,

After the latest update with Dell Command Update, which performed update for a Dell XPS 7390 2 in 1 including some firware update for docking station,  the docking station WD19TB does not work anymore, it does not detect any usb peripherals which I connect to the docking station. If trying to perform a manual update through dell firmware update utility WD19, I get the following message: Error: Failed to get WD19 information.

 

Thank you,

Dragos

No Responses!
No Events found!

Top