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WinDBG Dump (XPS9550) Dell Update + NOD32 PCI Power state
Something Something brand new install power state pci error (I still dont have Intel HD DSP driver after dell update sound driver had to be installed manually.)
Microsoft (R) Windows Debugger Version 10.0.18239.1000 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Windows\MEMORY.DMP] Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available. Symbol search path is: srv* Executable search path is: Windows 10 Kernel Version 17134 MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 17134.1.amd64fre.rs4_release.180410-1804 Machine Name: Kernel base = 0xfffff802`6661a000 PsLoadedModuleList = 0xfffff802`669c8290 Debug session time: Fri Oct 12 21:05:56.112 2018 (UTC - 5:00) System Uptime: 0 days 5:58:16.933 Loading Kernel Symbols ............................................................... ................................................................ ................................................................ ....... Loading User Symbols Loading unloaded module list ................. ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 9F, {4, 12c, ffffa68cdd831040, fffff80268a68c50} *** ERROR: Symbol file could not be found. Defaulted to export symbols for igdkmd64.sys - Implicit thread is now ffffa68c`dd831040 Probably caused by : pci.sys Followup: MachineOwner --------- nt!KeBugCheckEx: fffff802`667c3490 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:fffff802`68a68c20=000000000000009f 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* DRIVER_POWER_STATE_FAILURE (9f) A driver has failed to complete a power IRP within a specific time. Arguments: Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp subsystem. Arg2: 000000000000012c, Timeout in seconds. Arg3: ffffa68cdd831040, The thread currently holding on to the Pnp lock. Arg4: fffff80268a68c50, nt!TRIAGE_9F_PNP on Win7 and higher Debugging Details: ------------------ Implicit thread is now ffffa68c`dd831040 KEY_VALUES_STRING: 1 STACKHASH_ANALYSIS: 1 TIMELINE_ANALYSIS: 1 DUMP_CLASS: 1 DUMP_QUALIFIER: 401 BUILD_VERSION_STRING: 17134.1.amd64fre.rs4_release.180410-1804 SYSTEM_MANUFACTURER: Dell Inc. SYSTEM_PRODUCT_NAME: XPS 15 9550 SYSTEM_SKU: 06E4 BIOS_VENDOR: Dell Inc. BIOS_VERSION: 1.7.0 BIOS_DATE: 02/23/2018 BASEBOARD_MANUFACTURER: Dell Inc. BASEBOARD_PRODUCT: 0X2P13 BASEBOARD_VERSION: A00 DUMP_TYPE: 1 BUGCHECK_P1: 4 BUGCHECK_P2: 12c BUGCHECK_P3: ffffa68cdd831040 BUGCHECK_P4: fffff80268a68c50 DRVPOWERSTATE_SUBCODE: 4 IMAGE_NAME: pci.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4bc9a506 MODULE_NAME: pci FAULTING_MODULE: fffff80f9ddc0000 pci CPU_COUNT: 4 CPU_MHZ: 900 CPU_VENDOR: GenuineIntel CPU_FAMILY: 6 CPU_MODEL: 5e CPU_STEPPING: 3 CPU_MICROCODE: 6,5e,3,0 (F,M,S,R) SIG: C2'00000000 (cache) C2'00000000 (init) BLACKBOXBSD: 1 (!blackboxbsd) BLACKBOXPNP: 1 (!blackboxpnp) DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT BUGCHECK_STR: 0x9F PROCESS_NAME: System CURRENT_IRQL: 2 ANALYSIS_SESSION_HOST: DESKTOP-I1H0FT9 ANALYSIS_SESSION_TIME: 10-12-2018 22:03:21.0292 ANALYSIS_VERSION: 10.0.18239.1000 amd64fre DPC_STACK_BASE: FFFFF80268A68FB0 STACK_TEXT: fffff802`68a68c18 fffff802`66855b1a : 00000000`0000009f 00000000`00000004 00000000`0000012c ffffa68c`dd831040 : nt!KeBugCheckEx fffff802`68a68c20 fffff802`66aa15e6 : 00000000`00000002 00000032`0d2bbd00 00000000`00000003 fffff802`68a68e60 : nt!PnpBugcheckPowerTimeout+0x8a fffff802`68a68c80 fffff802`666f7d29 : ffffde08`7c8c7430 00000032`0d2bbd00 ffffde08`7c8c7470 fffff802`00000002 : nt!PopBuildDeviceNotifyListWatchdog+0x16 fffff802`68a68cb0 fffff802`666f6c67 : 00000000`00000002 00000000`00000000 00000000`0022550d 00000000`00000019 : nt!KiProcessExpiredTimerList+0x159 fffff802`68a68da0 fffff802`667ca3e5 : 00000000`00000000 fffff802`65199180 ffffde08`79b7f490 fffff802`66fcfcb0 : nt!KiRetireDpcList+0x4c7 fffff802`68a68fb0 fffff802`667ca1e0 : fffff80f`a35f2901 fffff802`66f704e6 00000000`00000000 ffffa68c`df89fb01 : nt!KxRetireDpcList+0x5 ffffde08`79b7f3d0 fffff802`667c9b15 : 00000000`00000101 fffff802`667c52b1 fffff80f`a35f2930 fffff802`66fcfcb0 : nt!KiDispatchInterruptContinue ffffde08`79b7f400 fffff802`667c52b1 : fffff80f`a35f2930 fffff802`66fcfcb0 ffffa68c`00000000 00000000`00000000 : nt!KiDpcInterruptBypass+0x25 ffffde08`79b7f410 fffff80f`a3617468 : fffff80f`a35f2930 ffffde08`79b7f6a0 ffffa68c`e5fde006 fffff80f`a3549060 : nt!KiInterruptDispatchNoLockNoEtw+0xb1 ffffde08`79b7f5a0 fffff80f`a36185ea : ffffa68c`e1d03010 fffff80f`a3549100 00000000`00000050 ffffa68c`00000003 : igdkmd64!hybDriverEntry+0x142288 ffffde08`79b7f730 fffff80f`a359c058 : ffffa68c`50560045 ffffa68c`00200000 ffffa68c`e1d40610 ffffa68c`e19da470 : igdkmd64!hybDriverEntry+0x14340a ffffde08`79b7f7c0 fffff80f`a359eee3 : ffffffff`fd050f00 00000000`00000000 ffffa68c`df949000 00000000`00000002 : igdkmd64!hybDriverEntry+0xc6e78 ffffde08`79b7f8b0 fffff80f`a35673f8 : ffffa68c`e1dd4001 00000000`00000a01 ffffffff`ff676980 fffff80f`a359ec30 : igdkmd64!hybDriverEntry+0xc9d03 ffffde08`79b7f920 fffff80f`a353ce3d : 00000000`00000000 ffffa68c`e1ddb000 ffffa68c`ddf8e060 ffffa68c`e42501a0 : igdkmd64!hybDriverEntry+0x92218 ffffde08`79b7f9a0 fffff80f`a348871f : fffff80f`a3550d00 ffffa68c`dfc00000 00000000`00000000 ffffa68c`dc4d0bf0 : igdkmd64!hybDriverEntry+0x67c5d ffffde08`79b7f9d0 fffff802`666a950c : ffffa68c`e3260a50 00000000`00000000 ffffa68c`00000000 00000000`0000000d : igdkmd64+0x1871f ffffde08`79b7fa10 fffff802`66670e35 : 00000000`00000400 ffffa68c`dd068700 fffff802`666a93e0 00000000`0000000d : nt!IopProcessWorkItem+0x12c ffffde08`79b7fa80 fffff802`6668d4f7 : ffffa68c`dd068700 00000000`00000080 ffffa68c`dc497100 ffffa68c`dd068700 : nt!ExpWorkerThread+0xf5 ffffde08`79b7fb10 fffff802`667ca906 : ffffbb81`a4cc0180 ffffa68c`dd068700 fffff802`6668d4b0 00000000`00000c28 : nt!PspSystemThreadStartup+0x47 ffffde08`79b7fb60 00000000`00000000 : ffffde08`79b80000 ffffde08`79b79000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16 THREAD_SHA1_HASH_MOD_FUNC: 0d9462bf02ca7b436ebf80482740659d1e03a121 THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 788e3795c583bf84864c62669f49596d4579bf54 THREAD_SHA1_HASH_MOD: 690b87b293611ad08abd875321399f2ab83f514c FOLLOWUP_NAME: MachineOwner IMAGE_VERSION: 10.0.17134.254 STACK_COMMAND: .thread ; .cxr ; kb FAILURE_BUCKET_ID: 0x9F_4_igdkmd64_IMAGE_pci.sys BUCKET_ID: 0x9F_4_igdkmd64_IMAGE_pci.sys PRIMARY_PROBLEM_CLASS: 0x9F_4_igdkmd64_IMAGE_pci.sys TARGET_TIME: 2018-10-13T02:05:56.000Z OSBUILD: 17134 OSSERVICEPACK: 0 SERVICEPACK_NUMBER: 0 OS_REVISION: 0 SUITE_MASK: 272 PRODUCT_TYPE: 1 OSPLATFORM_TYPE: x64 OSNAME: Windows 10 OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS OS_LOCALE: USER_LCID: 0 OSBUILD_TIMESTAMP: 2018-09-19 22:40:30 BUILDDATESTAMP_STR: 180410-1804 BUILDLAB_STR: rs4_release BUILDOSVER_STR: 10.0.17134.1.amd64fre.rs4_release.180410-1804 ANALYSIS_SESSION_ELAPSED_TIME: c67 ANALYSIS_SOURCE: KM FAILURE_ID_HASH_STRING: km:0x9f_4_igdkmd64_image_pci.sys FAILURE_ID_HASH: {ae1b276f-5bd5-aa86-3869-a59238127e2f} Followup: MachineOwner ---------