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June 12th, 2019 13:00
XPS 15-9570, cursor disappears
I am having trouble with my 9570. The cursor jumps all over the screen and disappears when I move the mouse around. I have the same problem with using the touch pad or an external mouse.I have disabled the touch screen and the problem still persists. It seems to be getting worse.
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DELL-Chris M
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June 12th, 2019 14:00
FYI, your warranty expires in 37 days.
* Click Start
* Type mouse
* Click, "Change your mouse settings"
* Click, "Additional mouse options"
* The Mouse Properties box should appear
* Open Pointer Options. Set like mine below
* Click Apply- OK