1 Message
1
103420
XPS 15-9570, plugged in, not turning on
I bought the Dell XPS brand new 2 week ago. Now it won’t boot, no lights no screen no beeps. The only thing is the keyboard lights for a few seconds. I bought the Dell XPS brand new 2 week ago. Now it won’t boot, no lights no screen no beeps. The only thing is the keyboard lights for a few seconds. I just searched and added a reply to associated issue. My brand new (1 week old) won’t boot/turn on. I used it this morning put it to sleep mode for lunch and now won’t turn on. The KB lights for a few seconds and nothing else, no beeps no lights and blank screen. Can you advise please?
DellRaix
1 Message
0
December 30th, 2019 13:00
A lot of people with the same problem but not really any solutions... For me in the end it worked disconnecting the charger for a minute and then plugging it back in and pressing the oower button for like 15-20s until I hear a bzz sound. then released it and pressed it again and it restarted.... not the healthiest solution but short term it works!