UNSOLVED
XPS 7590 Microphone no response
I have followed the guidance below based on question in the forum
1. Located and installed the latest Realtek drivers from the Dell website based on the computer model number. Uninstalled the old driver first then reboot after installation
2. Set the microphone privacy to allow all windows store and windows applications access
Still no response bars from the Realtek microphone when I look at the device in Control Panel->Sound->Recording
Please help
Jesse L (retired)
10 Wizard
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Posted August 26th, 2020 04:00
zeekial,
We have not heard back from you in reference to the mic recording issue? Let us know.
Jesse L (retired)
DELL-Cares
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Posted August 21st, 2020 06:00
Thank you! We have received the required details. We will work towards a resolution via private messages to ensure the security of your information. In the meanwhile, you may receive assistance or suggestions from the community members as well.
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Jesse L (retired)
10 Wizard
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17898 Posts
•
69016 Points
334
0
Posted August 21st, 2020 06:00
zeekial,
Does the mic work when you try to record something other than from the windows store?
Jesse L (retired)