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XPS 9510 Vertical Black Lines
My Dell XPS started showing these black lines a while ago, and they have expanded and become worse over time. They periodically appear and disappear, what is the best course of action?
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My Dell XPS started showing these black lines a while ago, and they have expanded and become worse over time. They periodically appear and disappear, what is the best course of action?
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ejn63
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May 6th, 2024 18:25
It looks like a bad LED backlight strip -- this will require a replacement display assembly when the problem becomes introlerable (if in fact it hasn't already).
nadder
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May 6th, 2024 18:47
It is intolerable, does the Dell service center replace them or will I have to replace the whole laptop?
ejn63
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May 6th, 2024 18:53
The entire screen assembly needs to be replaced. You can either contact Dell for an out of warranty repair quote, or take the system to the repair shop of your choice.
Before you do, you may want to verify that an external monitor image is good - if it is, proceed with the display replacement.
parts-people.com should have the part and will install for $100 if you're in the US, so that's another option.
nadder
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May 6th, 2024 19:08
Perfect thank you so much :)