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2 Posts

767

January 30th, 2019 08:00

xps 9560 fan keep running loudly without any hard processing

My dell xps 9560 fan sometimes run really loud and did not stop until I shutdown the windows.

I checked task manager and found no strange at all.

CPU below 15%, RAM below 50% and the only one that used a lot of GPU was Client Server Runtime Process.

Someone could give me any ideas what happened to my laptop?Untitled.png

6 Operator

 • 

3.4K Posts

January 30th, 2019 09:00

Thank you for your message. Is the issue observed when you use any application like gaming or browser?

 

Is there any heating issue observed?

 

Please update the Intel Dynamic Platform & Thermal framework driver along with the BIOS from the Support site.

 

For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Sreejith R) & send a private message with the service tag, registered name & email address.

 

How to locate the service tag

 

 

2 Posts

January 31st, 2019 04:00

Thanks for your support.

I just installed new BIOS driver (which have something related to Intel and EC...)

I don't know if it could help.

If it happened again I will try as your instruction

 

6 Operator

 • 

3.4K Posts

January 31st, 2019 06:00

Please observe your computer. Feel free to reach out to us if you need any assistance, we will be glad to assist you.

 

 

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