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767
January 30th, 2019 08:00
xps 9560 fan keep running loudly without any hard processing
My dell xps 9560 fan sometimes run really loud and did not stop until I shutdown the windows.
I checked task manager and found no strange at all.
CPU below 15%, RAM below 50% and the only one that used a lot of GPU was Client Server Runtime Process.
Someone could give me any ideas what happened to my laptop?
No Events found!


Dell-SreejithR
6 Operator
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3.4K Posts
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January 30th, 2019 09:00
Thank you for your message. Is the issue observed when you use any application like gaming or browser?
Is there any heating issue observed?
Please update the Intel Dynamic Platform & Thermal framework driver along with the BIOS from the Support site.
For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Sreejith R) & send a private message with the service tag, registered name & email address.
How to locate the service tag
-Mudai-
2 Posts
0
January 31st, 2019 04:00
Thanks for your support.
I just installed new BIOS driver (which have something related to Intel and EC...)
I don't know if it could help.
If it happened again I will try as your instruction
Dell-SreejithR
6 Operator
•
3.4K Posts
1
January 31st, 2019 06:00
Please observe your computer. Feel free to reach out to us if you need any assistance, we will be glad to assist you.