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May 31st, 2020 11:00

XPS Keyboard issue

Hi, I have a Dell XPS 15 that is about 7 years old. Still running well on Windows 8.1. The last two days, my Q, W, E and R keys are not working correctly. I have to hit them repeatedly to get a response. I'm long out of tech service agreements so any help is appreciated. 

12 Elder

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May 31st, 2020 11:00

Try the on-screen keyboard or an external USB keyboard.  If it works, you'll  need to replace the keyboard.

If you require a part reference, post the system model (XPS L501x, L502x, etc.).

 

2 Posts

May 31st, 2020 11:00

Thanks for the reply, it's the XPS 15 9530.

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May 31st, 2020 11:00

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