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July 23rd, 2020 10:00
xps15 flashing yellow light
i use my laptop only into mains all the time but i used it without mains for first time and when i plug back in i get flashing yellow light and checked bios for battery and it is now telling me i need new battery,
struggling with this when i have only ever used this laptop on mains and have had battery set to only charge when it drops below 45%,
i done a support diagnostic test and it dosnt find fault but when i check in bios it says need new battery,
if i pull out power now the laptop cuts strait off so i am totally baffled with this as i haven't done more than 1 full charge cycle and im being told i need new battery ,
i check with CUPID hw monitor and it tells me 1% wear on battery
if anyone has any idea on this i would be great full


ejn63
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July 23rd, 2020 10:00
That's right about the lifespan of a Li-ion/polymer battery.
See here:
https://www.dell.com/support/article/en-us/sln128667/dell-laptop-battery-frequently-asked-questions?lang=en
Matrix-1
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July 23rd, 2020 10:00
can i just take battery out and use plugged in to mains as i never use it on battery
Matrix-1
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July 23rd, 2020 10:00
it is about 2 years old
ejn63
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July 23rd, 2020 10:00
How old is the system? Li-ion/polymer batteries start aging the moment they're made - if the battery is more than 18-24 months old, it is likely failing more from lack of use and sitting inside a hot system than it is of use.
ejn63
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July 23rd, 2020 11:00
Yes, you can.