XPS9360 Windows Bluetooth Mouse 3600 Won't Scroll

Question

Hi, have a problem with Windows Bluetooth Mouse 3600. Early was good working, but after some update or installing drivers from other equipment the mouse scroll function is off. Any manipulation with drivers or devices in Device Manager is no results.

In the Bluetooth mouse stroch there is one message - "Device BTHLE\Dev_fa72c33cec03\7&130c7128&0&fa72c33cec03 was not migrated due to partial or ambiguous match."

P.S the usual usb mose connecting is ok and working with all functions well. Problem only with Bluetooth mouse.

Anybody please help.

Tnx in advance

wm bluetooth 3600.jpg

DELL-Cares · Answer

We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.

DIZHILI · Answer

Thanx guys. The problem was solved. Its a mouse issue not from notebook. Sorry

XPS

XPS9360 Windows Bluetooth Mouse 3600 Won't Scroll

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