Hi, may I know your XMS version?

Sure - I am trying with 2 different versions: 4.2 and 4.0.2.80

I think I have played with it enough to narrow down the question that seems to be breaking - Is "raw" a supported granularity for the properties above?

I can get the command to work after figuring out the from-time and to-time when I use a granularity of "one_hour", but when I use "raw" it just crashes and never responds, so maybe that isn't supported?

granularity=one_hour&from-time= 2016-11-30 15:20:00&to-time= 2016-11-30 18:20:00 - this works

granularity=raw&from-time= 2016-11-30 15:20:00&to-time= 2016-11-30 18:20:00 - this always crashes or returns garbage/errors

thanks!

Hi, it do support raw but I assume there is another issue impacted this function.

May I know if there any way to get a dossier log?

Hi,

Thanks for the help. I have opened a case since I played with it much more and it looks like the command works on all versions except for the latest 4.2.1 version. I was incorrect in my assumption of 4.2 above, so this seems like the command works (I had to run a few attempts but got it to work), however it works only on versions prior to 4.2.1 (.15) code so I'll respond to this thread with the outcome for everyone to be aware of.

thanks!

-Keith