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October 9th, 2018 06:00

Security Scan on XMS?

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What are the best practices for XtremIO code when network/security scans on the storage controllers it can cause the

XMS software version 6.1.0-99. to hang. Support stopped the hung process causing it to restart. This resolved the issue and removed all the alerts as the storage controllers were then able to talk with the XMS again. But this is unacceptable from Customer point of view.

64 Posts

October 9th, 2018 20:00

I agree that doesn't sound like a great long-term answer!

Drop me an email with the SR number and I'll have a look into it for you.  (Click on my username for my email address)

17 Posts

October 10th, 2018 05:00

scotthoward and UnderCover if you don't mind, after you get a resolution, can you post what the long term fix / workaround is? We're going to be doing similar scanning here and I'd like to not run into the same issues.

64 Posts

October 11th, 2018 09:00

It's an old bug for X2 systems only that was fixed many months ago, and only occurs with a single vulnerability scanning program.  It only affects systems running 6.0 (which this customer was, despite what was said above) so as long as you're running more recent code than that you're not going to hit it!

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