So to be clear you explained the temps are at 100C correct? Have a look at the charts here and notice that 100C is the Throttle Temp. So at 100C the CPU will reduce core speed and voltage to prevent thermal damage. You would see a definite decrease in performance. That is very hot. I would invest in a good cooling pad to move more air through the system and keeps temps down. And being under warranty you must deal with Dell tech support in an effort to correct the temp problem.
I am not a Dell employee...I am forum volunteer
Serious work on an E5430 and constantly building and working on an i5-6500 Desktop
JOcean
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Posted December 11th, 2019 11:00
So to be clear you explained the temps are at 100C correct? Have a look at the charts here and notice that 100C is the Throttle Temp. So at 100C the CPU will reduce core speed and voltage to prevent thermal damage. You would see a definite decrease in performance. That is very hot. I would invest in a good cooling pad to move more air through the system and keeps temps down. And being under warranty you must deal with Dell tech support in an effort to correct the temp problem.
I am not a Dell employee...I am forum volunteer
Serious work on an E5430 and constantly building and working on an i5-6500 Desktop