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MainBattleDragon

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9 years ago

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7502

April 3rd, 2018 17:00

Dead pixels?

He there, I'm having and issue with my screen. While I was playing a game (Escape from Tarkov) the game had an issue called screen tearing. After it stopped it seems to have left a permanent line down the side of my screen. I have restarted my laptop that did not fix it. Also did multiple diagnostics test but they don't show any issue with the screen. I looked around on the internet and it came back saying it might be a problem called dead pixels. I'm not entirely sure that's the actually issue or not. I don't know if there is a fix I can do from home or if I have to send it in to get repaired. Some feed back would be much appreciated thank you.

  • ejn63

    12 Elder

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    31619 Posts

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    155596 Points

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    Posted April 4th, 2018 08:00

    Does the fault show on a screen self-test (hold D through powerup to initiate a set of test screens)?

    If yes -- the screen is bad and will need replacement.

    If no - you have a hardware issue with the display cable or the mainboard.

     

  • 7276

    0

    Posted April 4th, 2018 11:00

     


    @ejn63wrote:

    Does the fault show on a screen self-test (hold D through powerup to initiate a set of test screens)?

    If yes -- the screen is bad and will need replacement.

    If no - you have a hardware issue with the display cable or the mainboard.

     


    I did the test as you recommended and the line is still there. It seems my screen is indeed damaged and I will need to send it in to be repaired. Thank you for your help.