<Moved out of Desktops and into Laptops. DELL_Admin>

I just got an open box x17 R2. The command center is not in the start menu. I have tried to delete it and reinstall it.  The command center packager never uninstalls. I get an error message "The wizard was interrupted before the Alien ware command center package manager could be completely installed". I get the same message if I try and  reinstall or remove or repair the installation.