UNSOLVED
single DM panic
My VSA is in a panicked state. I am unable gain access to the datamover.
/nas/sbin/getreason returns:
10 - slot_0 primary control station
7 - slot_2 panicked
4 - slot_2 configured
GRERR 00006: getreason error - 0x001A from box 4
GRERR 00006: getreason error - 0x001A from box 9
Thanks in advance
/nas/sbin/getreason returns:
10 - slot_0 primary control station
7 - slot_2 panicked
4 - slot_2 configured
GRERR 00006: getreason error - 0x001A from box 4
GRERR 00006: getreason error - 0x001A from box 9
Thanks in advance
790
0
Posted July 9th, 2009 13:00
Hi,
I 'll suggest to contact EMC Support ASAP, if not already done. Is this box configured with any Call Home? If yes, should have created a Service Request for you - but anyway, you may call the EMC Support.
We may provide some help on the forums - but since this is a data mover panic issue - you should engage Support to get timely support and bringing back the box online.
Also, I am not sure why the getreason is showing two data movers on slot_2 - how many data movers you have total?
BTW, Welcome to the EMC Support forums.
Thanks,
Sandip790
0
Posted July 9th, 2009 14:00
Ahha - extremely sorry - did not see that the email alert for this post was coming from Simulator forum
koffin - sorry for the confusion - please ignore my earlier post. I am not an expert with Simulator - but I hope our Simulator Expert Jim or anyone else will help you out soon.
"dynanox" thanks a bunch for the correction
Sandip790
0
Posted July 10th, 2009 05:00
No worries. I appreciate your concern!790
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Posted July 13th, 2009 06:00
Its looking like I'm in data recovery mode with this. Is there anyway to get the data off the luns while its in a state of panic?
Thoughts, ideas?790
0
Posted July 15th, 2009 13:00
Well, '/' isn't full as it has over a gig left.
Unfortunately, I hadn't set up replication yet or any VCB schedule either.
dynamox
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790
0
Posted July 9th, 2009 13:00