Serge_1980

updated

1 year ago

S

Serge_1980

2 Intern

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59 Posts

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2 Points

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129

May 30th, 2025 10:04

Problem with controller SC5020

One of the controller have status offline. connect via Putty and see this

The controller does not load, goes into a loop

  • DELL-Erman O

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    Posted May 30th, 2025 14:30

    Hello,
    I would honestly recommend you to call your local Dell support team and do a detailed check. They will have access to more in depth diagnostics. It seems a complicated situation. You can check the LED indicators on page 9-10 here. If you are near the storage, you can try a physical reset.

    DELL-Erman O

    Social Media and Communities Professional

    Dell Technologies | Enterprise Support Services

    #IWork4Dell

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  • Serge_1980

    2 Intern

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    59 Posts

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    Posted May 30th, 2025 10:06

    and what means this message about license?